FAQ

Honest Answers to Your Questions

We know you probably have doubts. Here are straightforward answers to the questions we hear most often.

Trust & Legitimacy

Q Is this a scam? How do I know you're legitimate?

We understand the skepticism—there are bad actors in every industry. We're a real company with real people. We're transparent about who we are, how we work, and we'll never ask for money upfront. Before signing anything, you're welcome to verify our business credentials, consult with an attorney, or take all the time you need to feel comfortable.

Q Why would you buy my house if you're not going to live in it?

We're real estate investors. We buy properties that need work, renovation, or are in situations where traditional sales don't make sense. We either renovate and sell them, hold them as rentals, or work with other investors in our network. This is how we make our living, and we're upfront about it.

Q Are you going to lowball me with a ridiculous offer?

Our offers are below retail market value—we're honest about that. We're investors who need to account for repairs, holding costs, risk, and a profit margin. That said, our offers are fair given what we're providing: speed, certainty, as-is purchase, and no fees. We'll always explain how we arrived at our number.

Our Process

Q What exactly happens after I submit the form?

Within 24-48 hours, a real person from our team will call or email you. We'll ask questions to understand your situation better—your timeline, the property condition, any challenges you're facing. There's no commitment at this stage. It's just a conversation to see if we might be able to help.

Q Will you come look at my property?

In most cases, yes. After our initial conversation, if it seems like a potential fit, we'll schedule a time to walk through the property. This helps us understand the condition and provide a more accurate offer. The visit is typically quick and informal.

Q How do you determine what to offer?

We look at recent sales of similar properties in your area, the current condition of your home, the cost of any repairs needed, current market trends, and our required margin. We're happy to walk you through our thinking—we believe you deserve to understand how we arrived at our number.

Q Do I have to accept your offer?

Absolutely not. There's never any obligation. If our offer doesn't work for you, no hard feelings. We'd rather you make the right decision for your situation than feel pressured into something.

Timeline & Closing

Q How fast can you actually close?

Timelines vary. Some deals close in as little as 2-3 weeks; others take longer depending on title issues, probate requirements, or your personal preferences. We work on your timeline. If you need to close fast, we can move quickly. If you need more time, that's fine too.

Q What if I need to stay in the house after closing?

We can often work out arrangements where you stay in the property for a period after closing if needed. This is called a "rent-back" or "leaseback" arrangement. Let us know your situation and we'll see what we can do.

Q Who handles the closing paperwork?

We work with reputable local title companies and attorneys to handle all the closing paperwork. You'll have professionals reviewing everything to make sure everything is done correctly and legally.

Property Conditions

Q What if my property is in really bad condition?

We buy properties in any condition—truly any condition. Fire damage, foundation problems, roof issues, hoarding situations, mold, pest infestations—we've seen it all. You don't need to fix, clean, or repair anything. We buy as-is.

Q Do I need to remove my belongings?

Generally, no. If you need to leave items behind—furniture, junk, even vehicles in some cases—we can typically work that into the deal. Just let us know what you're dealing with.

Q What if there are liens or back taxes on the property?

We can still help. Liens, back taxes, code violations—these complicate traditional sales but don't stop us. We'll work through the title issues as part of the process. You'll just need to be upfront about any issues you know about.

Foreclosure Situations

Q Can you stop my foreclosure?

We cannot "stop" a foreclosure in a legal sense—only your lender can do that. What we can potentially do is help you sell the property before the foreclosure completes, which may allow you to preserve more equity, avoid the credit damage of a completed foreclosure, and move on with more options. Time is critical in these situations.

Q How much time do I need before foreclosure?

The more time, the better—but we've worked with homeowners who had very little time remaining. If you're in pre-foreclosure or have received notices, reach out as soon as possible. Even if we can't help, we can often point you toward resources that might.

Q Should I talk to my lender first?

It's often a good idea to communicate with your lender about your options. They may offer alternatives like loan modifications or forbearance. However, don't wait until you've exhausted all options with the lender before exploring other possibilities. Time is usually your most valuable asset in these situations.

Money & Fees

Q Do I have to pay any fees or commissions?

No. We don't charge fees or commissions. We typically cover standard closing costs. There are no hidden charges—what we offer is what you get at closing.

Q When do I get my money?

At closing. Once all paperwork is signed and the title transfer is complete, you receive your funds—typically via wire transfer or cashier's check. We do not ask for money from you at any point.

Q Will I get full market value for my property?

No, and we're honest about that. We offer below market value because we're investors who take on risk, handle repairs, and need a margin to operate. What we offer in exchange is speed, certainty, as-is purchase, no fees, and flexibility. For some sellers, these trade-offs make sense; for others, a traditional sale is better.

Still Have Questions?

We're happy to answer any other questions you might have. No pressure, just a conversation.